Inventory every account and owner
Record the domain, hosting, content system, analytics, email, shop, integrations and social accounts. Use organisational access where available and identify billing contacts, recovery methods and current administrators.
Document recurring workflows
Explain how news is approved, fixtures update, sponsor content is maintained and registration pages change each season. Short operational instructions help a new volunteer complete real tasks, not simply log in.
Transfer relationships and open work
Introduce providers, list unresolved issues and note upcoming renewals or campaigns. Remove access that is no longer required only after confirming the incoming role can operate successfully.
Questions
Frequently asked questions
What accounts belong in the handover?
Include every system affecting the domain, website, communications, data, commerce, analytics and integrations.
Should personal accounts be used?
Prefer organisational ownership and documented role-based access wherever the service supports it.
When should old access be removed?
After the replacement access is tested and governance requirements for transition have been met.