Publish specific access information
Describe venue access, facilities, sensory conditions, equipment adaptations and available support using current facts. Identify who can discuss individual needs privately without making visitors disclose personal details publicly.
Make the digital experience accessible
Use headings, contrast, keyboard access, readable text, alternatives for meaningful images and accessible forms. Test common tasks with different inputs and invite feedback through a monitored channel.
Use respectful, accurate representation
Show real participation with consent and describe programs without stereotypes or inspiration language. Involve people with relevant lived experience when reviewing terminology and practical guidance.
Questions
Frequently asked questions
What access details should venues publish?
Include physical access, facilities, transport, sensory context, equipment and a private support contact.
Is accessibility only a design issue?
No. It also depends on accurate program information, communication, venue access and organisational practice.
How should inclusive language be reviewed?
Use current respectful terms and involve people with relevant experience in the review process.